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We're the fastest and the most transparent sofa retailer out there

Our production time fluctuates in real time depending
on exactly how busy our factory is.

Here's a handy chart that outlines our current production times
as of right this moment

STANDARD FABRICS 23 DAYS
PREMIUM FABRICS 26 DAYS
PREMIUM FILLMORE VELVETS 32 DAYS
PREMIUM LEATHERS 32 DAYS
LIMITED RUN FABRICS 26 DAYS

We're currently making sofas in just 23 days. Learn more here.

Returns and Warranty

Shipping

Standard Curbside Shipping

  • Free to the customer

  • Items will be unloaded and placed at the customer’s curb

  • Shipments will be scheduled for Monday through Friday, 8am to 5pm


White Glove Delivery

  • $250 charge

  • The delivery team will carry your sofa into your home, unwrap and assemble the sofa, and remove and packaging debris

  • If there is more than one flight of stairs or any other obstacles that may make delivery challenging, please let us know ASAP

  • Shipments will be scheduled for Monday through Friday, 8am to 5pm


Returns

Returns Requested within 14 days of Delivery

  • 100% money back

  • Free Return Delivery


Returns Requested between 15 and 100 Days of Delivery

  • 100% Money back less a 10% return shipping fee

 

Returns Requested due to Incomplete Delivery of Order

  • 100% Money back less a $400 return shipping fee

  • Orders greater than $4,000 are subject to an additional 10% return fee

 

*** Our Return Policy is limited to one return per household. 

*** Orders shipped to Hawaii, Alaska, and Canada are not eligible for returns except where damages or defects apply.

 

Warranty

Frame Warranty

  • We offer a lifetime warranty on the frames of our sofas

 

Manufacturer Warranty

  • We offer a one year warranty against manufacturer's defects. In the case of a manufacturer's defect, BenchMade Modern will provide a replacement or replacement parts.

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